I can’t download the game from Steam, my download stops half way, etc.

Please contact Steam Support: https://help.steampowered.com/

I have no control over how the Steam client works. Such problems can be only fixed by Valve - the company that runs Steam.

After a game update, the physcis in the game go crazy / character’s shake / teleport / explode / there is screen tearing, etc.

Please try resetting the graphics settings to default.

1. Run the game and go to Options\Graphics
2. Press the Reset button
3. Go back to Main Menu and press the Quit button to exit the game
4. Restart the game and see if this helped

Also make sure your Graphics Card Drivers are up to date.

I have a very low-end PC. How to set the Graphics Options so Hellish Quart runs fast?

Go to the Main Menu \ Options \ Graphics and set the options like this:

The game works in slow motion on my Steam Deck OLED

Possible cause:

Your Graphics settings are not set to default.

Solution A:

1. Go to Main Menu\Options\Graphics

2. Press “Reset to default settings”

3. Restart the game.

Solution B (lowering native quality and forcing 72 fps):

1. Press the ... physical button on the Steam Deck, go to the battery icon, and set the FPS limit to 72.

2. In Hellish Quart Reset the graphics settings to default.

3. Now set it like this:
- Graphics Quality: Low
- Postprocess Quality: High
- Vsync: Every Frame
- Force FPS: ON
- Target FPS: 72

Now you can enjoy buttery smooth combat at 72 fps.

Solution C (playing in 90 fps):

1. Press the ... physical button on the Steam Deck, go to the battery icon, and set the FPS limit to 90.

2. In Hellish Quart Reset the graphics settings to default.

3. Now set it like this:
- Graphics Quality: Medium or Low
- Postprocess Quality: High
- Vsync: Off
- Force FPS: Off or 90
- FSR3: Ultra Performance

Now you can enjoy buttery smooth combat at 90 fps.

How do I run the game in VR?

From Steam client:

When you run the game on Steam, the client should ask you if you want to run the game in normal mode, Oculus VR mode, or SteamVR mode (OpenVR).

• For Oculus Headsets choose Oculus VR (you need to have the Oculus client installed)

• For Valve headsets and Windows Mixed Reality headsets choose OpenVR

From GOG Galaxy client:

When you run the game on GOG Galaxy, click the icon next to the "Play" button, choose "additional launch options..." and choose "Oculus VR" or "Open VR".

• For Oculus Headsets choose Oculus VR (you need to have the Oculus client installed)

• For Valve headsets and Windows Mixed Reality headsets choose OpenVR (you need to have SteamVR installed)

From the Windows command line (no Steam, no GOG):

Run HellishQuart.exe with this argument added:

--enable-vr

Example: C:\Steam\steamapps\common\Hellish Quart.exe --enable-vr

Note that you need to have Oculus or SteamVR installed for your headset to work.

My gamepad doesn’t work (Steam)

Possible cause:

The game should recognize all Game Controllers, but Steam acts as a middleware for all devices, therefore it is Steam that doesn’t recognize it, or recognizes it incorrectly.

Possible solution (try A, and then B, if A doesn’t work):

A) Enable all types of Controllers in Steam Controller Settings.

1. Open Controller Settings in the Steam Client:

2. Enable all types of Controllers:

B) If this did not work, please try to disable Steam Controller middleware alltogether for Hellish Quart. The game should recognize your device without Steam’s middleware.

1. Right Click on Hellish Quart title in the Steam Client

2. Choose Properties… and choose Controller tab

3. Click on Use default settings and change it to Disable Steam Input

Hellish Quart should now recognize your device. Keep in mind that you might have to manually rebind the buttons in the game’s Options \ Rebind Controls menu!

The game runs slow on my laptop with a dedicated Grahics Card

Possible cause:

The dedicated Graphics Card is not initiating and the game runs on the slower integrated graphics chip instead

Possible solution:

If you are playing on a laptop, and you have 2 graphics cards (integrated and the second one - Geforce or Radeon): Please make sure the proper card activates when you play. Usually, this requires your laptop to be plugged into the electric socket when you play to provide power to the Card, and the GeForce or Radeon software running. Also, make sure you have the latest Graphics Card Drivers.

You can also try to force your dedicated graphics card to always turn on in 3D applications in your Graphics Card Software settings (in the Geforce or Radeon app on your PC).

The game looks weird / has weird bugs / crashes / doesn't run / I can’t select characters / can’t click on menu buttons / the textures are all pink

Possible cause:

Steam or GOG game files got corrupted during an update

Possible solution:

Please check the integrity of the game files with your Steam or GOG client. This should fix corrupted files.

Steam:

1. Load Steam
2. From the Library tab, right-click on the game and select Properties from the menu
3. Select the Local files tab and click Verify integrity of game files...
4. Steam will verify the game's files

GOG Galaxy:

1. Load GOG Galaxy
2. From the Owned Games tab select Hellish Quart
3. Click on the Options icon next to the Play button in the top right corner
4. Choose Manage Installation -> Check/Repair

In VR, the camera is not positioned correctly, how do I recenter it?

Possible cause:

In Hellish Quart the camera has a fixed origin, designed to play in a seated position. Various factors may make your VR space not aligned with the desired position.

Possible solution:

Please reset the tracking position in the VR client you are using (Oculus or Steam VR). Usually, it is done by pressing the Oculus or Steam menu button on the VR movement controller and choosing “Reset Tracking Position”.

If you are using a Windows Mixed Reality Headset (like HP Reverb), you might also want to adjust the floor level in the WMR app, if you feel it is incorrect.

Something is wrong with my Save File. I can’t save or my saves are gone.

Possible cause:

Your save file might have been corrupted, for example, from a conflict of your local file with the Steam Cloud file. This might happen especially when you haven’t played for a long time, and now you are returning to the game, trying to load your very old file to the newest version of Hellish Quart.

Possible solution:

The save files are stored in

C:\Users\[Your Username]\AppData\LocalLow\Kubold\Hellish Quart\HQuart.es3

If you are using Steam to play Hellish Quart, the save files are also stored in Steam Cloud.

1. If this happened recently, Hellish Quart backs up save files from time to time.
   
   a) Back up and delete your original save: HQuart.es3
   b) Find: HQuart.es3.tmp.bak
   c) Change its name to: HQuart.es3
   
   See if this fixed the problem.
   

If you haven’t played for a long time, deleting the old file and starting over might be the only solution, because the game has changed very much over the years.

Try to disable Steam Cloud saves, and delete your local save file. This will cause Hellish Quart to create a new, fresh save file.

I preferred the earlier versions of the game more. I want the old version back.

Sure thing!

1. Open the Steam client and right click on Hellish Quart.

2. Choose Properties and go to the Beta tab.

3. In the Beta dropdown menu choose the version of the game you like best. They go way back to the initial Early Access release version from 2021.

Also, keep in mind, that every change that altered the gameplay experience can be turned off in the Main Menu\Options\Gameplay menu inside the game. If you turn it all off, Hellish Quart will feel like the early versions of the game (canceling at any time, no on-block cooldowns, no stamina drain on whiff, etc.). Those added features are there to fix big exploits that the early versions had, but you can turn them off if you liked it better that way.